Frequently Asked Questions
| Q. | Can I buy a system for my friend or family member's house? |
| A. | Rebates are only valid for installation on properties owned by eligible members. |
| Q. | I own multiple properties where I would like to install solar, how many systems can I purchase? |
| A. | Each member is eligible for one rebated system per address under the Affiliate Solar Program. If you want to install solar on more than one property please contact us at alumni.solar@sunpowercorp.com. |
| Q. | Do I have to live in the home? Can I install on a rental property that I own? |
| A. | As long as you are the owner of the property, the property is eligible for the Affiliate Solar Program rebate. Please note that you are only eligible for one system rebate. |
| Q. | I am currently a renter, can I still purchase a system? |
| A. | Permitting and liability issues typically prevent tenant solar installations. |
| Q. | I own a condo/townhouse/multi-family residence, am I eligible? |
| A. | You might be. You will need to own the roof and have your own electric meter. It is best to check with your homeowners association (HOA) or building jurisdiction to get this information. |
| Q. | What if I sell my house during system installation, can I still get the rebate? |
| A. | You will be eligible for the rebate if the system is completed and the final invoice is issued to you. |
| Q. | How long will it take for someone to contact me once I submit the inquiry form? |
| A. | A program representative will contact you within two business days to go through a quick solar pre-qualification. Once referred to a participating Dealer, the dealer will contact you within five business days. |
| Q. | Will I need to apply for any permits in order to install a solar system? |
| A. | The Dealer will handle all permitting issues related to installing a solar system on your property. |
| Q. | What if I want to install a system that is larger than 5000 watts (5kW)? |
| A. | You are free to purchase a system larger than 5kW, but you will only receive rebates up to the 5kW DC size limit. |
| Q. | How are SunPower systems priced, should I expect a standard system price? |
| A. | Installed system pricing is highly site specific. Some of the factors that determine installed system price include:
Each Dealer will quote systems for the Affiliate Solar Program according to their normal pricing schedule. The rebate will be provided after the dealer has received payment for the system to lower the overall cost. The pricing advantage to participants in the Affiliate Solar Program is in the form of a rebate, not through lower upfront pricing.. |
| Q. | Can I purchase a SunPower system and install it myself? |
| A. | Because of liability and insurance issues, rebates are only valid for SunPower systems installed by an approved Dealer. All SunPower residential systems in the US are sold as fully installed systems. |
| Q. | What are the state/local incentives and tax credits for solar? |
| A. | Your local SunPower Dealer will provide you with information regarding incentives on the local and state level as well as tax credits you may be eligible for through a system installation. |
| Q. | Do I have to communicate anything to the dealer to receive my rebate? |
| A. | Prior to contact, Dealers are notified that you are planning to purchase a system under the Affiliate Solar Program. |
| Q. | How long does it take to receive my rebate? When do I submit my rebate? |
| A. | Rebates are typically received within 6-8 weeks of submitting your rebate claim form. Rebate claim forms are submitted upon receipt of final invoice from the SunPower Dealer. |
| Q. | How will I receive my rebate? |
| A. | Rebates will be mailed via paper check. |
| Q. | Am I taxed on the Affiliate Solar Program rebate? |
| A. | The Affiliate Solar Program rebate will not be taxed. Please consult your tax advisor on specific issues related to your tax situation. |
| Q. | How long does the entire process take from start to finish? |
| A. | From start to finish, the solar process can take anywhere from 3 to 6 months. Much of this time is spent on waiting for state incentives and permitting to be approved. Our Dealers are expertly trained at navigating the administration process to minimize the amount of delays. |
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